Distance Sales Agreement

Last Updated: ‌‌01.01.2025

This agreement applies to distance sales conducted through the Decobritish LTD website, www.decobritish.com. By purchasing from our website, you agree to the terms outlined below.

1. Parties

This agreement is made between Decobritish LTD, a company registered at Unit Da2 Sutherland House, 43 Sutherland Road, Sutherland Road, England, E17 6BU, United Kingdom, and the individual ("Buyer") placing an order via www.decobritish.com.

Seller Information:

Company Name: DECOBRITISH LTD

Address: Unit Da2 Sutherland House, 43 Sutherland Road, Sutherland Road, England, E17 6BU

Phone: 00447824677296

Email: [email protected]

Buyer Information:

Name/Surname/Company Name: [Enter Details]

Delivery Address: [Enter Details]

Billing Address: [Enter Details]

Phone: [Enter Details]

Email: [Enter Details]

Payment Method: [Enter Details]

Order Number: [Enter Details]

Products: [Enter Details]

2. Subject

This agreement regulates the terms for the sale and delivery of products ordered by the Buyer from the Seller through the website www.decobritish.com.

3. Formation of the Agreement

By placing an order, the Buyer accepts the terms of this agreement.

The agreement takes effect upon order confirmation.

Confirmation of the order will be communicated via email.

4. Products and Pricing

The Seller commits to providing accurate product descriptions, prices, and delivery information on the website.

Prices include VAT and other applicable taxes unless stated otherwise.

The Seller reserves the right to update pricing. However, the price at the time of purchase will apply.

5. Payment

Payments are processed securely through the methods outlined on the website.

Orders will not be processed until payment is confirmed.

6. Delivery

Products will be delivered to the address specified by the Buyer.

Delivery timelines will be indicated in the order confirmation. The Seller is not liable for delays.

The Buyer should inspect the product for damages upon delivery and notify the Seller immediately of any issues. Please review our Return Policy for more details.

7. Right of Withdrawal

The Buyer has the right to withdraw within 14 days after receiving the product.

Withdrawal must be communicated in writing to the Seller.

Returned products must be in their original packaging and unused.

Return shipping costs are borne by the Buyer unless otherwise agreed.

8. Return Conditions

Our return policy is detailed on the Return Policy page.

Refunds will be processed after the returned product is inspected.

9. Warranty and Liability

The Seller ensures that products meet the contractual requirements.

Any defects must be reported to the Seller within a reasonable timeframe.

10. Privacy and Data Protection

The Buyer’s personal data is processed in accordance with the Privacy Policy. Please review our Privacy Policy for details.

The Buyer agrees to the use of their data for order processing.

11. Force Majeure

The Seller is not liable for delays caused by natural disasters, war, strikes, transportation disruptions, or other force majeure events.

12. Governing Law and Jurisdiction

This agreement is governed by the laws of England.

In case of disputes, English courts shall have jurisdiction.

13. Contact Us

For any questions or requests, please contact us at:

Email: [email protected]

Phone: 00447824677296

Address: Unit Da2 Sutherland House, 43 Sutherland Road, Sutherland Road, England, E17 6BU

Return Policy

Products purchased from our store can be returned under the following conditions. We recommend contacting us before initiating a return request. You can reach us through the following communication channels:

Phone: 00447824677296

Email: [email protected]

To initiate a return request, please email us at [email protected] with at least three photos showing the condition of the product. Returns are processed only after the product is received by us.

Conditions for Returns:

Products can be returned within 14 days of receipt.

If visible damage is detected on the outer packaging, ask the delivery personnel to document it with a report including their name, surname, and contact details.

If the product was left at a collection point or delivered while you were not present, follow the steps below:

Take clear photos of the package before opening it, showing any visible damage.

Take photos of the product inside the package and any damaged items.

Products must be returned in their original, undamaged condition.

For all cases, a minimum of three photos (outer packaging, inside the package, and product condition) must be submitted. Returns without these photos will not be accepted.

If the product is undamaged, it must be carefully repackaged before being returned.